Course Code

commtm2
 

     Duration

14 Hours
 
 

     Requirements

 

     Overview

Audience

Staff who need to be fully aware of the issues surrounding Communicating and Influencing:

  • Their colleagues
  • Their bosses
  • Their internal and external customers and stakeholders

Format of the course

The course will be a highly-interactive combination of:

  • Facilitated Discussions
  • Slide Presentations
  • Exercises and Case Studies

By the end of the course, delegates will be able to:

  • Appreciate the need to manage their own behaviour before they can influence others’ behaviour
  • Understand the strengths and weaknesses of the various communications media available
  • Manage their internal and external customers and stakeholders
  • Explain how to deal with the difficult situations they may encounter in the office
 

     Course Outline

This course is almost identical to the Team Members’ course (see separate outline) but with these changes:

  • There is an addition module entitled: Leadership v Management which covers:
    • The similarities and differences between Leadership and Management. What makes a Great Leader; what makes a Great Manager?
    • Management Styles
  • There is an additional module entitled: Delivering Change which covers:
    • Why Change does / does not work
    • Change Principles
    • Resistance to Change – and why, occasionally, resistance to change is beneficial
 

     Feedback (1)

I generally was benefit from the interaction and flexibility.

Olivier Pugliesi-Conti


The course could be tailored to suit your needs and objectives. It can also be delivered on your premises if preferred.


  
  
  


  

Online Price per participant 6000 AED

  

Classroom Price per participant 6000 AED

Starts

 

Ends

 

  Workday courses take place between 9:30 and 16:30

Location


  Show venue details


Number of Participants






Related Courses

Total Courses 5


 

Leadership 101

  7 hours

Advisory & Leadership Skills

  14 hours

Leadership Development for Engineers

  14 hours

Leadership in the new economy

  21 hours

Strategic Development: Thinking, Planning, Management and Leadership

  35 hours

Women in Leadership

  7 hours

 
Professional Development

Professional Development

What is Professional Development?

Assertiveness

  7 hours

 

Business Communication Skills

  35 hours

Business English for Non-Native Speakers

  14 hours

Communicating and Influencing For Team Members

  14 hours

Influencing and Avoiding Conflict

  21 hours

 

Hosting Online Meetings

  7 hours

Personal Efficiency and Managing Meetings

  7 hours

 

People and Team Management

  21 hours

Communication and Teamwork

  7 hours



Discounted Public Courses



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