Communicating and Influencing - For Managers and Team Leaders Training Course

This instructor-led, live training in the UAE (online or onsite) is aimed at entry-level professionals or aspiring leaders who wish to understand the core concepts and practices of effective leadership.

By the end of this training, participants will be able to:

• Understand what leadership is and how it differs from management.
• Identify and develop key leadership competencies and styles.
• Set meaningful goals and communicate them effectively.
• Build trust and influence others through effective communication.

This instructor-led, live training in the UAE (online or onsite) is part of the Data Scientist skill set (Domain: Advisory & Leadership) and is aimed at professionals who wish to build impactful communication, problem-solving, and leadership skills to thrive in data science or analytics teams.

By the end of this training, participants will be able to:

• Apply structured problem-solving and root cause analysis techniques.
• Communicate insights effectively through impactful storytelling and visualization.
• Lead change initiatives and influence stakeholders with confidence.
• Manage data-related projects using a clear and practical framework.

Audience

Employees who require comprehensive preparation to deliver high-quality coaching sessions.

• To individual members of their own staff
• To their teams
• To individuals not directly connected to their teams but who would benefit from their impartial and non-judgmental input

Course Format

A blend of:

• Facilitated Discussions
• Coaching sessions for delegates – with comprehensive feedback

By the end of the course, participants will be able to:

• Define “coaching” and provide a detailed explanation of how coaching can enhance individual and team performance, especially in addressing and correcting under-performance.
• Conduct effective coaching sessions

Upon completion of this training, participants will be able to:

• Gain a deeper understanding of various contemporary approaches to learning delivery.
• Connect current methods with innovative and fresh strategies in the field of learning delivery.
• Create an adaptive and forward-thinking curriculum that fully leverages digitization and its advantages.
• Guide their organization through the application of digital transformation in learning initiatives.

Course Format

• Instructor-led Training via Online Delivery
• Interactive Planning Sessions with Concrete Outcomes
• Digital Icebreakers to Enhance Engagement
• Practical Course Work Assignments

Delegating tasks and motivating employees are key skills for effective team management. It involves understanding employees' competences, clearly defining expectations while at the same time trusting and delegating responsibility. Regularly check progress and offer constructive feedback to motivate employees: Recognize achievements: Publicly and privately recognizing employee successes strengthens motivation to continue working. Involving employees in decision-making processes gives them a sense of an important role in the company. An organizational culture that promotes respect, support and work-life balance motivates employees to perform better. Act in line with the values and expectations you set for your employees to inspire them to take action. Effective delegation of tasks and motivating employees requires flexibility, empathy and constant adaptation to the team's needs. Employee support, understanding their motivation and skill development are key elements of success in this area.

This instructor-led, live training in the UAE (online or onsite) is aimed at trainers, consultants, leaders, and communicators in any field who wish to efficiently and effectively facilitate web conferences using different virtual platforms.

By the end of this training, participants will be able to:

• Learn how to facilitate online meetings for remote participants effectively.
• Create a safe and engaging virtual environment for web conferences by setting the right tone and mindset.
• Manage online meetings more efficiently by choosing a suitable platform and getting comfortable with the technology.
• Keep participants engaged by stimulating online conversations.
• Build deeper connections with participants and other practitioners to learn collectively and gain valuable insights.

This course provides an introduction to the skills of influencing others and negotiating. It covers the processes and techniques to positively influence those around you and leads on to cover negotiating in the workplace.

Course Benefits

By the end of the program, participants will be able to:

Explain the key principles of influencing

Identify situations at work to apply influencing techniques 

Negotiate with confidence

Apply the win-win principle to negotiations

Prepare and deliver negotiations through a stepped process

Who Should Attend

This course is an introduction suitable for anyone whose role involves negotiation, this could include: management, sales, marketing, business development and customer care.

This instructor-led, live training in the UAE (online or onsite) is aimed at engineering leaders and engineers who wish to analyze, manage, and develop their leadership skills.

By the end of this training, participants will be able to leverage strengths, apply values, manage stress, solve problems, and build a development plan to be an effective engineering leader.

Upon completion of the course, participants will be able to:

1. Gain insight into self-mastery as a cornerstone for becoming inspiring leaders.
2. Enhance and maintain their execution skills while fostering a high-performance culture.
3. Navigate cultural transformation and change initiatives within their areas of influence through the use of emotional intelligence and change management techniques.

Methodology:

1. Lectures
2. Workshops
3. Video presentations
4. Role-playing exercises

This workshop is a practical program implementing the principles of coordinating business meetings. Adult learning methodology of learning is used in this program. It is facilitated with interactive exercises and powerful presentations.

This instructor-led, live training in the UAE (online or onsite) is aimed at managers and executives who wish to implement the right tools, skills, and methodologies to manage remote teams.

By the end of this training, participants will be able to:

• Explore remote leadership, structures, and components to successfully adapt a remote work setup.
• Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
• Use existing tools and technologies to improve virtual communication and collaboration.
• Implement goal setting and project management methods to measure the performance of a remote team.

Audience

This course is designed for managers, team leaders, and staff members who feel that:

• They are participating in an excessive number of meetings.
• Their time is being encroached upon by others.
• They struggle to complete their daily tasks due to a lack of planning, foresight, or prioritization.

Course Format

The course will feature a highly interactive blend of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

Learning Outcomes

• Understand the importance of effective meeting management, respecting the time constraints faced by attendees.
• Adhere to standard procedures for organizing, conducting, and producing outcomes from meetings.
• Broaden their understanding of methods to manage themselves and their time more efficiently, working smarter rather than harder.

Overview

This 5-day course is designed to enhance delegates' strategic thinking, planning, and management skills, including tactical and operational requirements for successful execution in high-stakes environments. The curriculum addresses critical issues such as conflict resolution, change management, leadership qualities, and team motivation. Through interactive case studies and industry examples, participants will be encouraged to share their experiences and challenges, fostering practical solutions that can be directly applied at work.

The primary goal of the program is to empower executives with the ability to analyze the business landscape for profitable opportunities and develop strategies to achieve a competitive edge in an increasingly challenging market. Additionally, the course offers insights into leadership best practices and behaviors that will enhance executives' capabilities in managing complex and uncertain high-performance organizations.

Learning Objectives

Upon completion of this course, delegates will be able to:

• Identify key challenges faced by an organization;
• Explain different approaches to organizational development planning;
• Analyze the current business environment and its impact on the organization;
• Evaluate internal and external resources of the organization;
• Discuss various methods for managing strategy within a business plan;
• Select appropriate development strategies based on the firm's needs;
• Demonstrate a deeper understanding of strategic development plans;
• Assess objectively the risks, benefits, and costs associated with implementing new strategies, including conflict management in teams;
• Develop methods for managing identified risks;
• Evaluate both positive and negative impacts on their organization resulting from new strategy implementation;
• Create policies, systems, and processes to effectively implement emerging strategic plans;
• Cover essential steps in change management.

Who Should Attend

• Product/Service Managers
• Newly appointed as well as seasoned Managers and Team Leaders
• Heads of Operations
• Senior Bank Managers
• Human Resource Managers
• Operations Managers
• Marketing Managers

Methodology
The course includes facilitated workshops complemented by case studies from real-life examples and practical experiences. Participants will have the opportunity to work in small groups to develop ideas and strategies, applying the material within their own organizational contexts. Open forum discussions are also a key component.

The aim of the training will be to review and improve the competencies necessary to achieve business goals, both in terms of individual and team work, especially through the participants' acquisition of skills such as: - Building an effective style of communicating with others - Practical diagnosis of communication barriers and techniques for actively preventing their occurrence - The ability to effectively exert influence and persuasion - Changing one's own attitudes and modeling constructive behavior (e.g. assertive attitude)

This instructor-led, live training in the UAE (online or onsite) is aimed at females who wish to learn about the roles and expectation of women in leadership. Through a variety of exercises and discussions, participants will strengthen their confidence and develop essential management and business skills as a leader on their path to becoming role models in their organizations.

By the end of this training, participants will be able to:

• Understand the role of female leaders in organizations.
• Develop a leadership mindset.
• Demonstrate leadership in team management and decision making.