Design Thinking Training Course
Overview:
The Design Thinking (DT) process comprises five stages: empathize, define the problem, ideate, prototype, and test.
In today’s complex world, we often encounter problems that require innovative solutions. Design Thinking equips us to tackle these challenges effectively. By mastering design thinking, one can enhance communication skills, improve persuasion techniques, boost business outcomes, and refine both organizational and personal performance.
- How DT works: learn from people and the problem at hand, identify patterns, create a model (model drift), test it, evaluate its effectiveness, and re-engineer as necessary.
- The connection between DT, innovation, and entrepreneurship.
- DT methods and tools include persona creation, stakeholder mapping, customer journey mapping, service blueprinting, and business model innovation.
- Applications of DT encompass a design mindset, disruptive innovation, iterative approaches, agile estimation techniques, critical thinking, problem-solving skills, teamwork, leadership readiness, communication abilities, technological proficiency, forward-thinking, intercultural and ethical competency, emotional intelligence, self-awareness, negotiation skills, and conflict resolution.
Objectives:
- To grasp the core principles and subtleties of DT
- To delve into key concepts, factors, theories, types, and models within DT
- To engage in hands-on experimentation, experience, and practice of DT
Delivery:
This is a 1-day (4-hour) training course that includes:
- lectures (40% - presentation of theories, concepts, models, and interactive sessions),
- group exercises (30% - group dynamics, games, discussions, and mock conflict resolution activities),
- individual tasks (15% - writing, designing, and peer discussions)
- other components (15% - videos, reading materials).
Note: Due to the nature of this course, a minimum group size of 3 is required.
This course is available as onsite live training in United Arab Emirates or online live training.
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Course Outline
Session 1: Introduction to Design Thinking (60mins)
Session 2: Key concepts, theories, types and models in DT (60mins)
Session 3: Apply DT in daily work (60 mins)
Session 4: Impact (60 mins)
Requirements
There are no specific requirements needed to attend this course.
4 Hours
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