Design Thinking Training Course
Overview:
The Design Thinking (DT) methodology comprises five distinct stages: empathize, define the problem, ideate, prototype, and test.
In an increasingly complex global landscape, we encounter challenges that often require specialized approaches. Design Thinking offers a robust framework for addressing these complexities. By mastering this methodology, professionals can effectively manage intricate problems, enhance communication skills, persuade more efficiently, drive better business outcomes, and improve both organizational culture and individual performance.
- How DT operates: involves learning from the people and the problem, identifying patterns, designing a model (accounting for model drift), testing the model, evaluating results, and re-engineering as necessary.
- The interplay between DT, innovation, and entrepreneurship.
- DT methods and tools: including personas, stakeholder maps, customer journey maps, service blueprints, and business model innovation.
- Application of DT: fostering a design mindset, driving disruptive innovation, utilizing an iterative approach, employing agile estimation techniques, and enhancing critical thinking, problem-solving, teamwork, leadership readiness, communication skills, technological savvy, forward-thinking, intercultural and ethical competency, emotional intelligence, self-awareness, negotiation abilities, and conflict resolution.
Objectives:
- To grasp the fundamental principles and nuances of DT.
- To explore core concepts, factors, theories, types, and models within DT.
- To experiment with, experience, and practice DT methodologies.
Delivery:
This is a one-day (4 hours) training course structured as follows:
- Lectures (40% - presentation of theories, concepts, models, and interactive discussions),
- Group exercises (30% - group dynamics, games, group discussions, and mock conflict resolution scenarios),
- Individual activities (15% - writing, designing, and peer discussions)
- Other resources (15% - videos, reading materials).
Note: Due to the interactive nature of this course, a minimum group size of 3 participants is required.
This course is available as onsite live training in United Arab Emirates or online live training.Course Outline
Session 1: Introduction to Design Thinking (60 mins)
Session 2: Key concepts, theories, types, and models in DT (60 mins)
Session 3: Applying DT in daily work (60 mins)
Session 4: Impact (60 mins)
Requirements
There are no specific prerequisites required to attend this course.
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