Course Code

comptiaaplus
 

     Duration

35 Hours
 
 

     Requirements

CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.

 

The Official CompTIA® A+® Core 1 and Core 2 (Exams 220-1001 and 220-1002) course provides the background knowledge and skills you will require to be a successful A+ technician. It will help you prepare to take the CompTIA A+ Core Series certification examinations (exam numbers 220-1001 and 220-1002), in order to become a CompTIA A+ Certified Professional.

 

     Overview

Learning Objectives

In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.

  • You will:
  • Support operating systems.
  • Install and configure PC system unit components and peripheral devices.
  • Install, configure, and troubleshoot display and multimedia devices.
  • Install, configure, and troubleshoot storage devices.
  • Install, configure, and troubleshoot internal system components.
  • Install, configure, and maintain operating systems.
  • Maintain and troubleshoot Microsoft Windows.
  • Explain network infrastructure concepts.
  • Configure and troubleshoot network connections.
  • Manage users, workstations, and shared resources.
  • Implement client virtualization and cloud computing.
  • Implement physical security.
  • Secure workstations and data.
  • Troubleshoot workstation security issues.
  • Support and troubleshoot laptops.
  • Support and troubleshoot mobile devices.
  • Install, configure, and troubleshoot print devices.
  • Implement operational procedures.
 

     Course Outline

Mobile Devices

  • Given a scenario, install and configure laptop hardware and components.
  • Compare and contrast the display components of mobile devices.
  • Given a scenario, set up and configure accessories and ports of mobile devices.
  • Given a scenario, configure basic mobile-device network connectivity and application support.

Networking

  • Compare and contrast Transmission Control Protocol (TCP) and User Datagram Protocol (UDP) ports, protocols, and their purposes
  • Compare and contrast common networking hardware
  • Compare and contrast protocols for wireless networking
  • Summarize services provided by networked hosts
  • Given a scenario, install and configure basic wired/wireless small office/home office (SOHO) networks.
  • Compare and contrast common network configuration concepts.
  • Compare and contrast Internet connection types, network types, and their features.
  • Given a scenario, use networking tools.

Hardware

  • Explain basic cable types and their connectors, features, and purposes.
  • Given a scenario, install the appropriate RAM.
  • Given a scenario, select and install storage devices.
  • Given a scenario, install and configure motherboards, central processing units (CPUs), and add-on cards.
  • Given a scenario, install or replace the appropriate power supply.
  • Given a scenario, deploy and configure multifunction devices/ printers and settings.
  • Given a scenario, install and replace printer consumables.

Virtualization and Cloud Computing

  • Summarize cloud-computing concepts
  • Summarize aspects of client-side virtualization.

Hardware and Network Troubleshooting

  • Given a scenario, apply the best practice methodology to resolve problems.
  • Given a scenario, troubleshoot problems related to motherboards, RAM, CPU, and power.
  • Given a scenario, troubleshoot and diagnose problems with storage drives and RAID arrays.
  • Given a scenario, troubleshoot video, projector, and display issues.
  • Given a scenario, troubleshoot common issues with mobile devices.
  • Given a scenario, troubleshoot and resolve printer issues.
  • Given a scenario, troubleshoot problems with wired and wireless networks.

Operating Systems

  • Identify basic features of Microsoft Windows editions
  • Given a scenario, use the appropriate Microsoft command-line tool
  • Given a scenario, use features and tools of the Microsoft Windows 10 operating system (OS).
  • Given a scenario, use the appropriate Microsoft Windows 10 Control Panel utility.
  • Given a scenario, use the appropriate Windows settings.
  • Given a scenario, configure Microsoft Windows networking features on a client/desktop.
  • Given a scenario, apply application installation and configuration concepts.
  • Explain common OS types and their purposes
  • Given a scenario, perform OS installations and upgrades in a diverse OS environment.
  • Identify common features and tools of the macOS/desktop OS.
  • Identify common features and tools of the Linux client/desktop OS

Security

  • Summarize various security measures and their purposes.
  • Compare and contrast wireless security protocols and authentication methods.
  • Given a scenario, detect, remove, and prevent malware using the appropriate tools and methods.
  • Explain common social-engineering attacks, threats, and vulnerabilities.
  • Given a scenario, manage and configure basic security settings in the Microsoft Windows OS.
  • Given a scenario, configure a workstation to meet best practices for security.
  • Explain common methods for securing mobile and embedded devices.
  • Given a scenario, use common data destruction and disposal methods.
  • Given a scenario, configure appropriate security settings on small office/home office (SOHO) wireless and wired networks.
  • Given a scenario, install and configure browsers and relevant security settings.

Software Troubleshooting

  • Given a scenario, troubleshoot common Windows OS problems.
  • Given a scenario, troubleshoot common personal computer (PC) security issues.
  • Given a scenario, use best practice procedures for malware removal.
  • Given a scenario, troubleshoot common mobile OS and application issues.
  • Given a scenario, troubleshoot common mobile OS and application security issues.

Operational Procedures

  • Given a scenario, implement best practices associated with documentation and support systems information management.
  • Explain basic change-management best practices.
  • Given a scenario, implement workstation backup and recovery methods.
  • Given a scenario, use common safety procedures
  • Summarize environmental impacts and local environmental controls.
  • Explain the importance of prohibited content/activity and privacy, licensing, and policy concepts.
  • Given a scenario, use proper communication techniques and professionalism.
  • Identify the basics of scripting.
  • Given a scenario, use remote access technologies

 

 

 

 

     Feedback (0)

The course could be tailored to suit your needs and objectives. It can also be delivered on your premises if preferred.


  
  
  


  

Online Price per participant 6000 AED

  

Classroom Price per participant 6000 AED

Starts

 

Ends

 

  Workday courses take place between 9:30 and 16:30

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