Course Code



14 Hours


  • Experience in Supplier Management


  • Supplier Management Personnel
  • Supplier Relationship Managers
  • Quality Managers
  • Audit Managers
  • Quality Analysts
  • Outsourcing Managers
  • Vendor Development Managers
  • ISO Compliance Managers


"Supplier quality" refers to a supplier's ability to deliver goods and services to customers in a satisfactory manner. "Supplier quality management" refers to the tools and processes used to manage supplier quality.

This instructor-led, live training (online or onsite) is aimed at supply managers and personnel who wish to adopt a quality-centric approach to managing suppliers.

By the end of this training, participants will be able to:

  • Adopt a proactive and collaborative approach for enhancing supplier quality.
  • Clearly define and communicate supply specifications and requirements.
  • Explore different Supplier Quality Management Systems (QMS) and apply an analytical approach to choose the most suitable one.
  • Use a QMS system to continuously monitor, inspect and audit supply chains.
  • Ensure that suppliers provide the highest quality products and services.

Format of the Course

  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.

Course Customization Options

  • To request a customized training for this course, please contact us to arrange.

     Course Outline


Overview of the Supplier Quality Management Cycle

Reviewing the Product Life Cycle

Reviewing the Product, Product Design, and Materials Requirements

Reviewing Operating Funds and Budgets

Selecting a Supplier

Cultural Considerations (Local and International Suppliers)

The Impact of Supplier Internal Policies, Government Regulations, Compliance, etc.

Negotiation Strategies (Price, Duration, Exclusivity, etc.)

Managing Contracts and Other Legal Matters

Managing the Supplier Relationship (Trust and Partnership)

Selecting Secondary Suppliers

The Supplier Quality Management Process

Evaluating Supplier Quality Management Systems (QMS)

Implementing and Managing a QMS

Evaluating Purchase Price and Transaction Costs

Dealing with Price Changes ("Cost Out" vs “Price Down”)

Managing Supplier Communication and Engagement

Tools and Processes for Monitoring and Evaluating Supplier Performance

Resolving Problems in Performance, Communication, etc.

Switching Suppliers

Standards and Certification

Future Trends in Supply Quality Management

Summary and Conclusion


     Feedback (17)

Day 2 and Day 3, I really enjoyed.

Capita Business Services Ltd


Noura Albraiki - Strata Manufacturing


Omeir Ahmed - Strata Manufacturing

The way he explain about the training and haves many examples and excerises .

Strata Manufacturing

Training materials. Trainer was well prepared.

Strata Manufacturing

the way the trainer delivered the training was professional and fun

Strata Manufacturing

Trainer has extensive Knowledge and would benefit anyone to get training from such qualified People.

DURGA KODALI - Strata Manufacturing

PFEMA, Measurement analysis and MES system

Thiru Sundharam - Strata Manufacturing

The material and the Trainer is a Subject matter expert.

Bharath Raju - Strata Manufacturing

I like how the training is organized and Trainer style

Said Nait Ben Ouhmane - Strata Manufacturing


Ioannis Agiomavritis - Strata Manufacturing

The content details, expertise of trainer, good exercise and example.

Ikram Zaki Ismail - Strata Manufacturing

The topics related to Supply Chain as I belong to the SC department.

Lamees Elmughrabi - Strata Manufacturing

The knowledge of trainer and the real base of example from aerospace company. The system or suggestion used are base on the top companies in aerospace.

Mohd Saifullah Md Samsuri - Strata Manufacturing

lot of live examples, good in depth analysis of all issues

Marcin Lesicki - Strata Manufacturing

A380 case study.

Deepak Shamsunder - Strata Manufacturing

the subject

Strata Manufacturing

The course could be tailored to suit your needs and objectives. It can also be delivered on your premises if preferred.



Online Price per participant 6000 AED


Classroom Price per participant 6000 AED





  Workday courses take place between 9:30 and 16:30


  Show venue details

Number of Participants

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