Robotic Process Automation (RPA) refers to software that helps automate tedious desktop tasks, such as routine, schedule-based work that requires little subjective analysis or human decision-making. Some examples include filling out forms, performing calculations and processing orders. These tasks tend to be error-prone and time-consuming, and often impact employee moral in a negative way.
NICE Robotic Automation is an RPA solution that allows menial tasks to be handled by a 'robotic workforce' who is able to complete such clerical tasks quickly, accurately, on-time and at reduced costs. This frees employees to focus on high-value, creative, critical-thinking work.
In this instructor-led, live training (onsite or remote), participants will learn what RPA is and how it can be implemented within an organization. Different RPA tools and approaches are examined, then hands-on implementation exercises are carried out in a simulated front and back office setting using NICE Robotic Automation.
By the end of this training, participants will be able to:
Format of the Course
Benefits of RPA
RPA Tools and Vendors
Developing an RPA strategy
Different approaches to RPA
Overview of NICE features and capabilities
Hands-on with NICE Robotic Automation
Automating Routine Desktop Activities (Front-end)
Automating Routine Back-office Activities
Integrating NICE with Existing Systems
Evaluating the results
Developments in Robotic Process Automation
Actual demonstration of the robotics.
The system itself as this will help our process to develop a bot that will make it more efficient.
I liked the exercises.
The trainer have come prepared for the material/software to be used that enabled us to experience the application itself.
The availabilidy of the trainer and the product itself , its very useful.
The information shared, and exercises we had.
Robotics sounds very complex etc, and Richard help us see this in a more friendly way and the possibilities the tool has.
Broadly, the topic approach by trainer and the "live" practices
I liked the Powerpoint
The exercises and teaching method of trainer
practice, real examples of scripts
examples based on the requirements of the team
Using one of our daily tasks as an example during training
Total Courses 3