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Course Outline
Day 1: Introduction to ISO 9001 and starting a QMS implementation
- Course objectives and structure
- Overview of ISO, management systems, and the ISO 9000 family
- Fundamentals of quality and ISO 9001-based QMS
- Initiating the QMS implementation process
- Leadership and organizational commitment
- Formulating the quality policy
- Defining roles, responsibilities, and authorities
Day 2: Developing the QMS implementation plan
- Understanding the organizational context
- Defining the scope of the QMS
- Strategies for addressing risks and opportunities
- Setting quality objectives
- Change management practices
- Resource allocation
- Ensuring employee competence
Day 3: Executing the QMS implementation
- Promoting awareness and internal communication
- Managing documented information
- Defining product and service requirements
- Designing and developing products and services
- Managing external providers (outsourcing)
- Production and service provision processes
- Monitoring, measurement, analysis, and evaluation
Day 4: QMS monitoring, continual improvement, and certification audit preparation
- Conducting internal audits
- Holding management reviews
- Addressing nonconformities and corrective actions
- Driving continual improvement
- Preparing for the certification audit
- Course conclusion
Day 5: Certification Exam
Requirements
A solid grasp of ISO 9001 fundamentals and a comprehensive understanding of implementation principles.
35 Hours
Testimonials (2)
I enjoyed the quizzes, and Driton's style of teaching.
Chloe - SEEC MM Ltd.,
Course - ISO 9001 Lead Implementer
The training was well put together & very informative.
