Course Code



21 Hours


  • An understanding of security concepts.
  • Experience with telecommunications customer information systems.


  • Network engineers
  • Developers
  • Telecommunications managers and technicians


Digital identity refers to the information used by computer systems to verify user identity. Some issues related to digital identity include e-signatures, access control and fraud detection.

This instructor-led, live training (online or onsite) is aimed at engineers in telecommunication companies who wish to set up an end-to-end digital identity management system.

By the end of this training, participants will be able to:

  • Understand, evaluate and adopt different approaches to managing usernames and passwords.
  • Setup a single login system that works across all applications used in a telecom environment.
  • Use identity technology to get a clear understanding of their customers and their needs. 
  • Implement an authentication system that works across different platforms (laptop, mobile, etc.).

Format of the Course

  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.

Course Customization Options

  • To request a customized training for this course, please contact us to arrange.

     Course Outline


  • Beyond usernames and passwords in the Telecommunications Industry

How Identity is Managed by Telecom Companies

Overview of Digital Identity Solutions and Providers

The Role of Mobile in Digital Identity

Setting up a Digital Identity System

Integrating Different Communication Gateways

Understanding the Authentication Process

Implementing a Multifactor Identification System

Enabling a Single Sign-On System 

Enabling a Passwordless Sign-On System

Logging in From Different Types of Devices

Setting up Social Authentication

Detecting Anomalous Sign-On Activity

Extending a System through APIs


Summary and Conclusion


     Feedback (6)

I liked the in-depth knowledge about the subject of the trainer, good explanation, highlighting important things!.

Andreas Rhein

The delivery

- Department for Communities

Depth and breadth of the course. Trainer was excellent also.

- Department for Communities

Examples provided

- Department for Communities

Trainer's vast knowledge


Martin was very knowledgeable and gave really good tips; he allowed plenty of time for discussion and allowing us to ask questions. It was really well delivered, even virtually which sometimes is a difficult medium to work with.

Kewal Rai - Knowledgepool Group Ltd

The course could be tailored to suit your needs and objectives. It can also be delivered on your premises if preferred.



Online Price per participant 6000 AED


Classroom Price per participant 6000 AED





  Workday courses take place between 9:30 and 16:30


  Show venue details

Number of Participants

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